The first toolbox is filled with the technical skills, equipment and devices needed to help us carry out our activities.
The second toolbox is invisible. It contains the tools that we use in human interactions.
According to Harvard University, Stanford Research Institute and the Carnegie Foundation, 85% of your success comes from our interpersonal skills.
These are the skills we call upon to relate well to others.
When used well, the effects of using these tools are anything but invisible.
This book isn't criticizing millennials and it isn't only for millennials. This book is for everyone.
100 easy-to-read chapters allow the reader to dive in anywhere and find insight through inspiring stories, startling research studies and practical tools.
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