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Your Invisible Toolbox: The Technological Ups And Interpersonal Downs Of The Millennial Generation

You can effectively relate, connect, understand, and lead... if you have the right set of tools.

Each of us has two sets of tools. The first toolbox is filled with the technical skills, equipment, and devices needed to help us carry out our activities. The second toolbox is invisible. It contains the tools that we use in human interactions.

According to Harvard University, Stanford Research Institute, and the Carnegie Foundation, 85% of your success comes from our interpersonal skills and how you relate to others.

For the first time in American history, there are four generations coming together in the workplace. This brings a whole new set of challenges to modern business. Your Invisible Toolbox tackles the challenges many millennials face with a unique set of research-based tools, put together in an easy-to-apply road map to success.

When used well, the effects of using these tools are anything but invisible.

Raving Reviews

"Called by multiple names - soft skills, employability skills, 21st-century skills - they are critical skills necessary to go along with the hard skills, digital fluency, creativity and innovation that modern work and life demand. Rowena and Deb put it all together in one place - Your Invisible Toolbox - simple to understand, adaptable and read to work when you want to enhance your life."

Scott Raecker

The Robert D. and Billie Ray Center

 

"Many business based books provide insight and motivation around two or three key concepts. Your Invisible Toolbox rises to the next level, delivering 100 tangible and actionable skills that millennials, gen x'ers and baby boomers can and should utilize regularly in the workplace. The book is loaded with numerous real life examples, that are easy to relate to and provide support to the tools provided. This is a very useful and fun book that can serve as a road map to successfully navigating the modern business environment."

Jeff Rommel

Nationwide

Kirkus Review 

A storehouse of timely advice well-suited to the intended audience. 

"Crosbie and Rinner focus on what they call “invisible tools,” the skill set used to achieve successful social interactions. They contend that these abilities, more than any technical skills, are the true ingredients of lasting professional advancement. Many of the lessons specifically target the collective alienation caused by technological hyperconnectedness. To counter this, the authors encourage millennials to remember names, pen personal notes, listen attentively, and confidently court strangers. Other lessons are meant to examine biases, encouraging the embrace of diversity, a proper respect of cultural differences, and a searching examination of one’s assumptions and stereotypes. "

Read the entire Kirkus Review here.

"Crosbie and Rinner focus on what they call “invisible tools,” the skill set used to achieve successful social interactions. They contend that these abilities, more than any technical skills, are the true ingredients of lasting professional advancement. Many of the lessons specifically target the collective alienation caused by technological hyperconnectedness. To counter this, the authors encourage millennials to remember names, pen personal notes, listen attentively, and confidently court strangers. Other lessons are meant to examine biases, encouraging the embrace of diversity, a proper respect of cultural differences, and a searching examination of one’s assumptions and stereotypes." -Kirkus Review

Read the entire Kirkus Review here

A storehouse of timely advice well-suited to the intended audience.


Rowena Crosbie is president of Tero International, an award-winning corporate training company she founded in 1993. Thousands of professionals from around the world are graduates of Tero's proprietary workshops. Crosbie's research on the soft skills of leadership has been published in international journals and magazines.


 


Deborah Rinner is chief learning officer for Tero International. Certified in Corporate Etiquette and International Protocol with a master's in education, Rinner is lead contributor for Tero's monthly eZine, a publication with a readership of over 18,000 Tero graduates and is a frequent contributor to news columns and radio broadcasts.


 

ro_only_bio

Rowena Crosbie is president of Tero International, an award-winning corporate training company she founded in 1993. Thousands of professionals from around the world are graduates of Tero's proprietary workshops. Crosbie's research on the soft skills of leadership has been published in international journals and magazines.


 

deb_only_bio

Deborah Rinner is chief learning officer for Tero International. Certified in Corporate Etiquette and International Protocol with a master's in education, Rinner is lead contributor for Tero's monthly eZine, a publication with a readership of over 18,000 Tero graduates and is a frequent contributor to news columns and radio broadcasts.


 

Your Invisible Toolbox LIVE Show on YouTube
The show, "Your Invisible Toolbox" airs every Monday at 9:03 a.m. central and runs for 17 minutes. It is the ideal amount of time to enjoy a cup of coffee and get fortified with the latest and best interpersonal skills to impact business success. If you want to be alerted to when the show is going to air, subscribe to our YouTube channel and stay tuned!

Your Invisible Toolbox LIVE Show on YouTube
The show, "Your Invisible Toolbox" airs every Monday at 9:03 a.m. central and runs for 17 minutes. It is the ideal amount of time to enjoy a cup of coffee and get fortified with the latest and best interpersonal skills to impact business success. If you want to be alerted to when the show is going to air, subscribe to our YouTube channel and stay tuned!

podcast_insight_book-april-2017

Your Invisible Toolbox - The Book for Personal & Career Growth

Ro and Deb's podcast interview with Michael Libbie on authoring a book that has been in the making for seven years.  The interview covers how you can use the book, the information packed inside and the fact even non-millennials can read it and win.

podcast_insight_book-april-2017

Your Invisible Toolbox - The Book for Personal & Career Growth

Ro and Deb's podcast interview with Michael Libbie on authoring a book that has been in the making for seven years.  The interview covers how you can use the book, the information packed inside and the fact even non-millennials can read it and win.

About the Artist Kevin Wilson and Book Cover

Kevin Wilson is a freehand airbrush artist based out of Edmonton, Alberta. Working mostly with different types of metals, consisting of shapes, colors and custom airbrushing.

The piece created for the cover of the book is custom and titled Your Invisible Toolbox. Two faces on the piece are cut from metal and attached to the base making it three-dimensional.  The toolbox that connects the two individuals is subtle, reflecting the nature of interpersonal tools that remain in the background in positive human interactions.

 

About the Artist Kevin Wilson and Book Cover

Kevin Wilson is a freehand airbrush artist based out of Edmonton, Alberta.  Working mostly with different types of metals, consisting of shapes, colors and custom airbrushing.

The piece created for the cover of the book is custom and titled Your Invisible Toolbox.  Two faces on the piece are cut from metal and attached to the base making it three-dimensional.  The toolbox that connects the two individuals is subtle, reflecting the nature of interpersonal tools that remain in the background in positive human interactions. 

What Is Tero International?

Since 1993, Tero International has earned a distinguished reputation as a premier interpersonal skills research and corporate training company. Professionals from locations around the world are graduates of Tero's workshops and hundreds of leaders turn to Tero for their executive coaching services.

Your Invisible Toolbox: The Technological Ups and Interpersonal Downs of the Millennial Generation was written with the millennial worker in mind and offers insights for business professionals of every generation. The book's authors Ro Crosbie and Deb Rinner tapped Tero's vast resources and research in writing this must-read book. A copy belongs on every desk and on every night stand. Click here to order a copy. 

Tero Training Programs

Presentation Skills                                        Negotiation Skills

Business Etiquette                                        Intercultural Competence

Selling Skills                                                   Time Management

Team Building                                                Leading Change

Professional Presence                                  Influence Outcomes

Leadership Development                             Executive Coaching

All of Tero's courses are able to be customized for you or your company's needs.  To learn more about the courses offered and how Your Invisible Toolbox is involved, visit the Tero website here.

tero_building

What Is Tero International?

Since 1993, Tero International has earned a distinguished reputation as a premier interpersonal skills research and corporate training company. Professionals from locations around the world are graduates of Tero's workshops and hundreds of leaders turn to Tero for their executive coaching services. 

Your Invisisble Toolbox: The Technological Ups and Interpersonal Downs of the Millennial Generation was written with the millennial worker in mind and offers insights for business professionals of every generation. The book's authors Ro Crosbie and Deb Rinner tapped Tero's vast resources and research in writing this must-read book. A copy belongs on every desk and on every night stand. Click HERE  to order a copy. 

Tero Training Programs

All of Tero's courses are able to be customized for you or your company's needs. To learn more about the courses offered and how Your Invisible Toolbox is involved, visit the website here.

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